Our Policies & User Responsibilities

1. Introduction

Welcome to CraftLayer. By accessing or using our website, services, or contacting us for design and development work, you agree to the Terms and Conditions stated below. If you do not agree with any part of these terms, please discontinue the use of our services.

2. Services We Provide

CraftLayer offers web design, web development, branding, WordPress services, and related digital solutions. The scope of each project will be defined in the proposal or communication shared with the client.

3. Project Timelines

All project timelines are estimates and may vary based on revisions, client response time, technical requirements, or additional requests. CraftLayer is not responsible for delays caused by incomplete or late client inputs.

4. Payments & Refunds

• Projects usually begin only after an upfront payment or booking amount.
• All payments made to CraftLayer are non-refundable, unless otherwise stated in writing.
• Delayed payments may pause ongoing work until clearance.

5. Client Responsibilities

• Clients must provide accurate project information and timely feedback.
• Clients are responsible for providing content (text, images, etc.) unless agreed that CraftLayer will handle content creation.
• The client must ensure they own the rights to any material they provide.

6. Revisions Policy

Revision limits will be specified in the project proposal. Additional revisions beyond the agreed limit may incur extra charges.

7. Intellectual Property

• All design and development work remains the property of CraftLayer until full payment is received.
• After full payment, ownership rights transfer to the client unless otherwise agreed.
• CraftLayer retains the right to showcase completed work in portfolios and promotional materials.

8. Website Maintenance

Unless the client has subscribed to a maintenance or support plan, CraftLayer is not responsible for issues arising after project delivery.

9. Third-Party Tools & Integrations

We may use third-party services such as plugins, APIs, hosting providers, or external integrations. CraftLayer is not responsible for issues, downtime, or limitations caused by third-party platforms.

10. Limitation of Liability

CraftLayer is not liable for any direct, indirect, or incidental damages resulting from the use of our services, website performance, or third-party issues.

11. Privacy

Any personal information shared with CraftLayer will be handled securely and used solely for communication, project work, or service delivery. We do not share client data with external parties.

12. Updates to These Terms

CraftLayer may update these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of any new changes.

13. Contact

For questions regarding these Terms & Conditions, you may contact us through our website's contact page.